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Owner Section
FAQ's
What is Dog Nerd Club?
Say goodbye to researching and vetting pet professionals - Dog Nerd Club has done the legwork for you. Our comprehensive database of accredited dog professionals and products makes it easy to find one that fits your needs.
There is currently no regulation in the pet industry. Our non-profit organization provides the necessary regulation to make sure that you are getting quality care from safe and knowledgeable professionals. Every company we have listed on our website has been personally met with by one of our Dog Nerds who ensure they represent our Code of Ethics and Standards. DNC also helps customers address complaints and resolve issues by acting as a mediator in resolving disputes between businesses and consumers. Look for the DNC Logo to be sure that you are getting the best service possible and supporting these reputable companies that are a part of the Dog Nerd Club community.
By supporting, you help save dogs lives and build a trustworthy pet industry.
DNC Screening Process
One of our professional Dog Nerds meets with all potential Company Club Members. We like ensure companies meet our standards and code of ethics. We also seek out and give special recognition to professionals confident in working with owners and their reactive dogs. Once a company meets with one of our professional Dog Nerds, they must sign an agreement to adhere to our club's standards and ethics while also completing an annual renewal application. We are unbiased in our selection of companies and do not accept any form of financial compensation. We look for companies that prioritize the needs of both owners and dogs, while also providing flexible and realistic solutions for each client. Organizations have the opportunity to be included in or excluded from the club if the community consensus is that standards and ethics are not being maintained.
How to Use DNC
To access the companies we have listed you must be a Dog Nerd Club Member. Signing up is free!
Once a DNC member, you can access the Companies & Resources section which features an up-to-date list of our verified businesses. Our list represents all Dog Nerd Club companies and is updated regularly as we keep expanding.
Look for the DNC logo when visiting your favourite pet company. Companies with the DNC logo have all been approved by us. Pet Companies deemed to be Reactive Dog-savvy are honoured with a special Reactive Dog badge, so you can be sure that your dog is in safe hands.
If you are a Reactive Dog member, you will also receive special discounts and perks at participating Dog Nerd Club companies. Simply present your membership card or Member ID to receive the perks!
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What is a Reactive Dog Member?
Owning a dog, especially a reactive dog, can come with a plethora of extra expenses and challenges. We want to give owners the option to save when choosing reputable pet companies for their dog and provide accessible resources. By supporting our reputable Club companies, not only do you receive a discount but you help promote proper pet care and incentive others to do so as well.
You will receive special invites to member events, discounts to participating Club Companies and access to our vetted resource. We want to make it easier for owners who who reactive dogs and given them confidence through the process.
What Kind of Companies can be a Part of the Dog Nerd Club?
We offer an inclusive platform that welcomes companies of all categories (groomers, pet sitters, boarding kennels, dog trainers, vets, nutritionists, health care specialists, dog walkers, pet supplies). We are unbiased in the training methods and techniques our listed professionals use. No two dogs are the same which we like to reflect by promoting companies who are flexible in their methods and techniques but have been proven to support reactive dog behaviour. All companies must pass our screening and standards to ensure they adhere to our code of ethics. All humans and animals deserve to be treated with respect.
Why Can't I Find a Company?
To access the companies we have listed you must be a Dog Nerd Club Member. Signing up is free!
We are currently limited to the Southern Vancouver Island area with the goal to expand nationally. Our platform is ever growing, if there is a company that you know of and think should be a part of the Dog Nerd Club, tell us below.
How Can I Help Revolutionize the Pet Industry?
Spread the word! If you would like to help support Our Mission to help bring transparency and accountability to more pet professionals in Canada look for the DNC badge when choosing a company to support, leave a review on one of the Club Companies, become a Club Member, donate or follow us on social media.
How can I get a Membership?
You can join us by clicking below. We offer two options of memberships - free and paid. With our paid membership you will be required to provide your payment information. Our paid members will then recieve a digital membership card and ID number which they can use to recieve discounts when purchasing from on e of our participating Club Companies.
I didn't recieve a Reactive Dog Member Card.
Please allow 24hours after becoming a Reactive Dog Member to receive your digital card in your inbox and 5-10 business days for your card to arrive in the mail. Check your spam or junk folders before contacting us at info@dognerdclub.com.
How Do I Update my Information?
You can update all of your profile information and payment information under My Account
How to Address a Concern I May Have About a Club Company?